Legal / Regulatory / Risk Management

Latest Headlines

Latest Headlines

How to use social media to enhance customer service

Out of all the industries included in Twitter's customer service data, tweets aimed at healthcare organizations grew by the highest percentage (132 percent) between March 2013 and February 2015. What's more, Facebook and Twitter are no longer just marketing tools, but an extension of businesses' customer relationship management.

North Carolina law to make hospital violence a felony may have unintended consequences

A new law making it a felony to commit acts of violence in North Carolina hospitals could have unintended consequences for patients with mental illness, substance abuse issues or--as is common-- a combination of both, according to the  Charlotte News-Observer. The legislation is intended as a bulwark against attacks on hospital workers, which make up 75 percent of workplace violence cases.

Louisiana's University Health files antitrust suit against competitor

Shreveport, Louisiana-based University Health System this week filed a federal lawsuit accusing its competitor, Willis-Knighton Medical Center, of violating federal antitrust laws in its agreement with Louisiana State University.

Judge: St. Luke's, Saltzer Medical Group must reveal plans to dissolve acquisition

A federal judge wants St. Luke's Health System in Boise and the Saltzer Medical Group to hand over the details of their plan to unwind their partnership due to anitrust violations, the  Idaho Statesman  reports

BCBS Association's identity protection offer 'generous,' but does it go far enough?

While it's "very generous" of the Blue Cross Blue Shield Association to offer identity protection services to all of its 160 million members, the move ultimately it doesn't fix the issue of hackers' troubling ability to access health insurers' customer data, a cybersecurity expert said.

VA scandal: Did officials encourage incomplete applications?

Despite numerous attempts to fix care delays in the Department of Veterans Affairs, the system's patient backlog remains high, and internal politics may be to blame, a whistleblower told the  Washington Examiner.

Proposed rule clarifies disclosure regs for physician-owned hospitals

A new proposed rule from the Centers for Medicare & Medicaid Services would modify current Stark Law regulations for physician-owned hospitals.

Merger of Walter Reed and Navy National Medical Center provides blueprint for success

The merger of the nation's two leading military hospitals-- Walter Reed Army Medical Center and the Bethesda Navy National Medical Center-- was more than just a joining of two medical institutions, it was a melding of two historical rivals. In spite of early challenges, the two institutions have successfully merged into one and can serve as a blueprint for future challenging mergers and other institutional transformations, according to a blog post for  Health Affairs.

Providers shouldn't bear the brunt of information blocking enforcement

There's been so much support and praise for the 21st Century Cures Act, which sailed through the House July 9, that the American Hospital Association's cautionary note about the legislation's enforcement provisions against information blocking may not be receiving the attention it deserves.

Physician payments 'rose modestly' for primary care

Payments to physicians, both from insurance companies and patients, increased moderately from 2013 to 2014, according to research published in Health Affairs. The study, completed by the Robert Johnson Wood Foundation using data from about 15,000 physicians, found physician reimbursement from commercial insurance carriers increased, on average, 2 percent between 2013 and 2014 for established patients and 1.4 percent for new patients.