As the healthcare industry gears up for the next open enrollment period in November, payers need to look for ways to improve their call centers to provide a better experience for customers. Listed below are two ways payers can better serve their members, according to a new report from consulting firm Oliver Wyman.
Few hospitals can say how much it costs them to care for each patient admitted, but the University of Utah is working to change that.
Predictive health analytics can both improve a patient's care and contain costs, according to consumer data from Acxiom, a marketing analytics company, issued by the University of Pittsburgh Medical Center, reports The New York Times.
Lygeia Ricciardi, who since May 2012 has served as director of the Office of Consumer eHealth at the Office of the National Coordinator for Health IT, will leave her post July 25, according to National Coordinator Karen DeSalvo.
I recently attended a gathering with many healthcare professionals and was saddened to hear one of the participants state, "My managers have checked out. They are doing what is minimally required and are biding time until their retirement."
The Governance Institute released a new multimedia case study analyzing the leadership decisions Chris Van Gorder made during his 14 years as CEO of Scripps Health in San Diego--and how they helped save the struggling system.
Providers responding to a recent survey on ICD-10 expressed concerns about the impact the coding switch--set to go into effect Oct. 1, 2015, after being delayed in April--will have on revenue, productivity and workflow.
It's good to be a female healthcare leader in Wisconsin: Half of the hospital CEOs in Milwaukee and its surrounding counties are women, accordin g to the Milwaukee Business Journal.
As the healthcare industry moves toward value-based care, hospital CEOs are under more pressure and scrutiny than ever before to deliver effective and financially efficient care, all in the face of the highest CEO turnover of all time. Here are three ways hospital and health system CEOs can ensure professional success in the volatile healthcare industry.
Several Boston hospitals that oppose the recent agreement between Partners HealthCare System and the Massachusetts Attorney General to acquire South Shore Hospital filed a letter in court to participate in the judicial process, the Boston Business Journal reported.