For office-based physicians, "patient experience" is no longer just a buzz word. Pilot programs already exist in which physician survey scores impact their compensation; and by 2017 Medicare's value-based modifier program will affect all participating providers, noted Meryl Luallin, a consultant and professional mystery patient with the SullivanLuallin Group, at this year's Medical Group Management Association conference in San Diego. She not only advised on how physicians can focus their efforts to boost their scores, but also explained how to correct three common mistakes:
Cognizant that online reviews increasingly are swaying patient decisions about medical care, more and more doctors are monitoring such reviews about themselves, according to the results of a new physician survey.
While some consider correlating healthcare and aviation to comparing apples to oranges, one airline captain and patient safety expert believes lessons from the air can help turn surgical team members into an expert operating room team.
Four days ago, I got on a plane cross-country from Boston to San Diego, leaving behind near-peak New England foliage and two offspring with strep throat. One of the latter was also pretty sad to see...
Hospitals using clinical decision support technology would be more likely achieve success in their efforts if they employed a team-based approach consisting of 18 separate activities, according to research published online this week in the Journal of the American Medical Informatics Association.
Implementing an electronic health record system is a huge investment of time and resources, so it behooves all users to be sure they are making the best use of it. Derek Kosiorek, a principal consultant with the Medical Group Management Association's Health Care Consulting Group, talked about h ow to do just that in a session at this year's annual MGMA con ference in San Diego.
Hospitals should invest in nursing to reduce readmissions as a new Health Affairs study shows hospitals with higher nurse staffing had lower odds of receiving penalties for excess readmission rates.
As of this morning, the U.S. government is no closer to ending the shutdown, which has kept more than 800,000 federal employees out of work since last Tuesday. While the impact of the shutdown on health IT hasn't been front and center in mainstream press coverage, I think it's important to consider the following while thinking about the potential impact on both providers and patients...
Nurse practitioners are extremely satisfied with their career choice and remain optimistic about the future of their profession, according to a new Staff Care survey.
Despite the controversy over nurse practitioners' scope of practice, the healthcare industry largely views them as key players in helping to meet Americans' unprecedented demand for primary care services amid physician shortages.