Tag:

patient communication

Latest Headlines

Latest Headlines

Consider texting to keep in touch with patients, cut costs

Text messaging is not only becoming the preferred mode of communication method among Generation X and Y patients , but it also has one of the highest and fastest response rates compared to phone calls

Communication checkup: How have you improved?

"People are complicated," Seattle-area family practice physician Dr. Sarah Kramer recently told Slate . "You may have a patient who doesn't just have diabetes--he's got diabetes, plus he's just gotten

Receptionists take on the brunt of patients' emotions

Although we often focus on how clinicians, particularly physicians, can provide more empathetic, compassionate care , there's been little credit given to front-line administrative staff for the skill

Doctors remain hesitant to email patients

Reimbursement issues and privacy concerns rank among the top reasons why only about 7 percent of the more than 4,200 physician practices surveyed by the Center for Studying Health System Change

Communication problems suggest patients, doctors often aren't on the same page

When it comes to communicating with patients, doctors aren't doing as well as they give themselves credit for, according to findings from a recently published study in the August Archives of Internal

Wait times at emergency departments continue to increase nationwide

The state of emergency care in the U.S. might be much improved if every state followed the lead of Wisconsin. The Badger State not only ranks ninth in the nation in terms of time spent in emergency

EMRs may improve data flow, but they hinder interpersonal communication

One problem with EMRs that often gets overlooked is perhaps the most obvious element of all: there's a computer in the exam room that wasn't there before. An EMR may improve data flow and access,