Study: EHR adoption held back by multiple issues

It is good to see the issue of productivity finally addressed as the key issue of information technology adoption in the healthcare field. Contrary to the HIMSS adoption model, degree of purchasing of hardware and software is not the main indication of level of adoption within our healthcare institutions. If the use of the equipment is slowing care or negatively impacting workflows, then is adoption truly occurring?

The topic of this article is very true indeed. Our office and personnel have little IT experience and even less confidence on EMRs with the fear of technology looming over us. We hired a consulting company called AccuStat in SC that works with both EMR companies and hardware in providing everything from install to support and even training. They stayed at our office for almost two weeks to train our staff and make sure we "got it". They also are providing support for our EMR software (since they work with the software companies) and they provide all support for our hardware and network. This way, when our office has any issues, we are only having to call one number and that is a real relief. I am not sure if companies like this are common in this field but we are blessed to have them with us. Companies like these are the answer to EMR adoption because they make sure we don't lose time or money.