In describing ICD-10 for a recent Hospitals & Health Networks commentary, Albert Oriol, chief information officer at Rady Children's Hospital San Diego, says that healthcare executives "only wish" the process was comparable to the buildup of Y2K. "Unlike Y2K ... the effort isn't relegated to the IT back office. This time, massive education will be required of IT's customers along the revenue cycle, which, let's not forget, begins with clinical documentation." Regardless, Oriol recommends taking a positive approach to the implementation. "Call me a control freak, but I'd rather get the pieces we can control in order," he says. Commentary