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Case study: Washington state provider taps IT

Tools
Tags
patient records
hipaa requirements
confidential data

There's an illuminating case study waiting for you in the Sept. 4 edition of VARBusiness. In it, you'll get the skinny on solution provider Northwest Computer Support of Tukwila, Washington and how it helped Apple Physical Therapy (APT), a health-care provider in. APT operates 20-plus clinics in the Northwest and needed to streamline its growing IT administrative tasks. The challenge: In light of stringent HIPAA requirements, managing desktops and auditing network access became particularly time-consuming for APT's IT director. As the company's head count continued to rise and the need to provide on-site technical support at each clinic grew, IT administration was becoming a real burden.

APT's solution: They turned to Northwest Computer, which recommended and implemented ScriptLogic's Desktop Authority and other ScriptLogic components to simplify remote management. APT now has tools to monitor, manage and audit access to key network resources--including patient records and printers--and create customized reports. Tighter security ensures that confidential data is protected.

For more:
- read this piece in VARBusiness